Strategies with Parents and Community
An important aspect of managing emergencies is
dealing effectively with parent reactions and
community agencies. Communication with parents and
the community is best begun before an
emergency occurs. Some useful strategies include
Inform parents about the school’s emergency
plan, its objectives, and the need for it; such
information can be included in a school newsletter,
local public access media, websites or other
informational materials prepared for parents.
Lists of personnel on emergency teams and
their specific roles in a crisis should not be
detailed as parent or community information. Many of
these list include private information such as cell
phone numbers, etc…
The details of the emergency plan should
remain confidential, care should be given not to
publish evacuation routes, floor plans or other
information that could be used by individuals
seeking target for predatory actions.
Develop a school climate that nurtures
relationships with parents so that they trust and
feel comfortable calling school personnel in the
event of emergency.
Develop materials that may be needed
Drafts of letters to parents informing them
of what happened.
Information regarding possible reactions to a
variety of safety situations for use by parents as
they talk with their children
Steps the school and school district are
taking to handle the situation.
Develop a list of community resources which
may be helpful to parents or helpful to the school
in the event of an emergency.
Identify parents who are willing to volunteer
in case of an emergency, include them in preparation
efforts, and include them in training.